Charter Bali Catamarans Bali 4.8 - 5 + 2 Cab - Kastel Gomilica
Description
Year 2023
Motors
Cabins 5+2crew
Draft 1.35 m
Beds 10+2crew
Length 14.86 m
Guests 12
Mainsail type Classic
Bathrooms 5+1crew
Water tank 1000 l
Amenities
Autopilot
Generator
Inverter
Wi-Fi & Internet
Electric toilet
Air condition
Air Conditioning
Bow thruster
Heating
Solar Panels
Water maker
Watermaker - desalinator
Show the complete equipment
Deck
Sundeck cushions
(- sunbathing cushions for forward cockpit and flybridge, - sunbathing cushions for forward cockpit and flybridge)
Cockpit cushions
Cockpit table
Cockpit/stern, outside shower
Dinghy with outboard engine
(Highfield CL 340 + Honda 20hp, Highfield CL 340 + Honda 20hp)
Bathing platform
Teak cockpit
Bimini top
Forward cockpit
(Forward cockpit cushions, Forward cockpit cushions)
Outboard engine
Navigation
Pilot book
Autopilot
Tridata
Bow thruster
Nautical charts
GPS chart plotter - cockpit
Yacht electrics
Water maker: Watermaker - desalinator
Air condition: Air Conditioning
Battery charger
Generator
Heating
Inverter
Galley
Oven
Refrigerator
(American style fridge with freezer and chilled water (615L), American style fridge with freezer and chilled water (615L))
Kitchen utensils (Galley equipment, cutlery)
Freezer
Gas cookers
Hot water
Entertainment
Outdoor speakers
Radio CD player
TV
Wi-Fi & Internet
Interior
Bed linen
Safety
VHF radio
Sails
Electric primary winch
Additional services
Additional services that will be paid directly in marina at check-in.
Charter pack: includes final cleaning, bedding, basic toiletries, bathroom towels, beach towels, RIB/dinghy + outboard engine, wifi 20GB
Required
680€ (per booking)
Deposit: to be paid at check-in with credit card or cash
Refundable
3500€
Skipper
Optional
240€ (per day + food)
Early Check in: Saturdays between 13hr - 14hr.
Early check in can be confirmed only on embarkation day in the charter base.
Optional
250€ (per booking)
Railing net (Safety net): Rental without mounting
Optional
20€ (per booking)
Stand up paddle (SUP)
Optional
120€ (per week)
RIB 4.6m + 60 hp Outboard: (+ free donut, wakeboard, 2 snorkel set) / + deposit raise € 800
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation
Optional
1290€ (per week)
Show all the additional services
Flexible booking: allows you to cancel or rebook your charter up to 30 days before the embarkation for no specific reason. You can reschedule your holiday at no cost for unlimited number of times or use a credit note if you are uncertain of new charter dates.
With our FLEX PLAN your rebooking costs are completely eliminated while cancellation costs with refund option are reduced to a minimum (15% of the charter fee, min 350 EUR).
Extra bonus: free cancellation and FULL REFUND granted in case of closed state borders within 7 days before the embarkation.
Notes: FLEX PLAN costs 7% of the final charter price, can be added to booking up to 72hr after booking confirmation and is not available for bookings confirmed within 30 days before the embarkation. (advance payment)
Optional
--
One way fee
Kas - Bio / Bio - Kas
On request only.
One-way conditions: one way fee + skippers daily fee + berth charges in port of embarkation/disembarkation; check-out on Friday until 12:00 in Biograd
480€
Kas - Du / Du - Kas
On request only.
One-way conditions: one way fee + skippers daily fee + berth charges in port of embarkation/disembarkation; check-out on Friday until 09:00hr in Dubrovnik
550€
Optional
480–550€ (per booking)
Snorkeling equipment
Optional
10€ (per week)
Towels: 2 psc/set (1 x 50x100cm + 1 x 70x140cm)
Optional
8€ (per set)
Beach towel
Optional
8€ (per piece)
Hostess
Optional
200€ (per day + food)
Late check out: Saturdays till 10hr
Late check-out can be confirmed only on Friday before the embarkation day.
Optional
350€ (per booking)
Jet Ski SEA-DOO Spark: (+ free donut) / + deposit raise € 600
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation
Optional
980€ (per week)
Kayak: 2 pax
Optional
150€ (per week)
Wakeboard
Optional
50€ (per week)
Subwing
Optional
50€ (per week)
Towing air tube
Optional
50€ (per week)
Donut
Optional
50€ (per week)
Extra bedlinen
Optional
15€ (per set)
Deposit insurance: + 500 EUR refundable deposit
Optional
440€ (per booking)
Surf board: Awake jet surf; Refundable safety deposit 1000 EUR
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation
Optional
2500€ (per week)
EFoil: Lift foil; Refundable safety deposit 1000 EUR
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation
Optional
2500€ (per week)
Seabob 1: Seabob F5s; Refundable safety deposit 500 EUR
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation
Optional
1500€ (per week)
Seabob: Seabob F5; Refundable safety deposit 500 EUR
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation
Optional
1300€ (per week)
Protect your Holiday
Relax and enjoy your holiday with the insurance Pantaenius GmbH.
Bond Insurance
The deposit is insured in case of loss or damage of the chartered boat
more details.
May not be available for all countries of residence.
Optional
from 71.43€ ¹
Trip Cancellation Cost Insurance
The cancellation of booking is covered in case of sudden illness, accident of the Skipper or a Crewmember
more details.
May not be available for all countries of residence.
Optional
from 159.66€ ¹
¹ Price before VAT. The price including VAT will be determined based on the country of residence.
Review of the Shipowner (57)
C
Csaba
Blue Bonnet
It was a wonderful sailing trip, thanks for your help and coordination
Had a very nice sailing holiday with the hanse 388. The boat was better than we expected.
And how beautiful Croatia is. Every day was a pleasure. Enough ports to stay overnight and the food there is great.
I therefore advise everyone to do this.
Bali Catamarans Bali 4.8 - 5 + 2 Cab - Kastel Gomilica
Description
Boat location Kastel Gomilica, Croatia
Year 2023
Cabins 5+2crew
Beds 10+2crew
Guests 12
Mainsail type Classic
Bathrooms 5+1crew
Length 14.86 m
Water tank 1000 l
Motors
Draft 1.35 m
Amenities
Autopilot
Generator
Inverter
Wi-Fi & Internet
Electric toilet
Air condition
Air Conditioning
Bow thruster
Heating
Solar Panels
Water maker
Watermaker - desalinator
Show the complete equipment
Deck
Sundeck cushions
(- sunbathing cushions for forward cockpit and flybridge, - sunbathing cushions for forward cockpit and flybridge)
Cockpit cushions
Cockpit table
Cockpit/stern, outside shower
Dinghy with outboard engine
(Highfield CL 340 + Honda 20hp, Highfield CL 340 + Honda 20hp)
Bathing platform
Teak cockpit
Bimini top
Forward cockpit
(Forward cockpit cushions, Forward cockpit cushions)
Outboard engine
Navigation
Pilot book
Autopilot
Tridata
Bow thruster
Nautical charts
GPS chart plotter - cockpit
Yacht electrics
Water maker: Watermaker - desalinator
Air condition: Air Conditioning
Battery charger
Generator
Heating
Inverter
Galley
Oven
Refrigerator
(American style fridge with freezer and chilled water (615L), American style fridge with freezer and chilled water (615L))
Kitchen utensils (Galley equipment, cutlery)
Freezer
Gas cookers
Hot water
Entertainment
Outdoor speakers
Radio CD player
TV
Wi-Fi & Internet
Interior
Bed linen
Safety
VHF radio
Sails
Electric primary winch
Additional services
Charter pack
Required
: includes final cleaning, bedding, basic toiletries, bathroom towels, beach towels, RIB/dinghy + outboard engine, wifi 20GB (per booking)
680€
Deposit
Refundable
: to be paid at check-in with credit card or cash
3500€
Skipper
Optional
(per day + food)
240€
Early Check in
Optional
: Saturdays between 13hr - 14hr.
Early check in can be confirmed only on embarkation day in the charter base. (per booking)
250€
Railing net (Safety net)
Optional
: Rental without mounting (per booking)
20€
Stand up paddle (SUP)
Optional
(per week)
120€
RIB 4.6m + 60 hp Outboard
Optional
: (+ free donut, wakeboard, 2 snorkel set) / + deposit raise € 800
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation (per week)
1290€
Show all the additional services
Flexible booking
Optional
: allows you to cancel or rebook your charter up to 30 days before the embarkation for no specific reason. You can reschedule your holiday at no cost for unlimited number of times or use a credit note if you are uncertain of new charter dates.
With our FLEX PLAN your rebooking costs are completely eliminated while cancellation costs with refund option are reduced to a minimum (15% of the charter fee, min 350 EUR).
Extra bonus: free cancellation and FULL REFUND granted in case of closed state borders within 7 days before the embarkation.
Notes: FLEX PLAN costs 7% of the final charter price, can be added to booking up to 72hr after booking confirmation and is not available for bookings confirmed within 30 days before the embarkation. (advance payment)
--
Kas - Bio / Bio - Kas
On request only.
One-way conditions: one way fee + skippers daily fee + berth charges in port of embarkation/disembarkation; check-out on Friday until 12:00 in Biograd
480€
Kas - Du / Du - Kas
On request only.
One-way conditions: one way fee + skippers daily fee + berth charges in port of embarkation/disembarkation; check-out on Friday until 09:00hr in Dubrovnik
550€
One way fee
Optional
(per booking)
480–550€
Snorkeling equipment
Optional
(per week)
10€
Towels
Optional
: 2 psc/set (1 x 50x100cm + 1 x 70x140cm) (per set)
8€
Beach towel
Optional
(per piece)
8€
Hostess
Optional
(per day + food)
200€
Late check out
Optional
: Saturdays till 10hr
Late check-out can be confirmed only on Friday before the embarkation day. (per booking)
350€
Jet Ski SEA-DOO Spark
Optional
: (+ free donut) / + deposit raise € 600
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation (per week)
Surf board
Optional
: Awake jet surf; Refundable safety deposit 1000 EUR
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation (per week)
2500€
EFoil
Optional
: Lift foil; Refundable safety deposit 1000 EUR
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation (per week)
2500€
Seabob 1
Optional
: Seabob F5s; Refundable safety deposit 500 EUR
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation (per week)
1500€
Seabob
Optional
: Seabob F5; Refundable safety deposit 500 EUR
50% cancellation fee in case of cancellation within 2 weeks prior to embarkation (per week)
1300€
Protect your Holiday
Bond Insurance
The deposit is insured in case of loss or damage of the chartered boat
more details.
May not be available for all countries of residence.
(Optional)
from 71.43€ ¹
Trip Cancellation Cost Insurance
The cancellation of booking is covered in case of sudden illness, accident of the Skipper or a Crewmember
more details.
May not be available for all countries of residence.
(Optional)
from 159.66€ ¹
¹ Price before VAT. The price including VAT will be determined based on the country of residence.
Review on the shipowner
Hospitality of the charter
Check-in/out procedure
Assistance in navigation
52 persons recommend this owner
C
Csaba
Blue Bonnet
It was a wonderful sailing trip, thanks for your help and coordination
Had a very nice sailing holiday with the hanse 388. The boat was better than we expected.
And how beautiful Croatia is. Every day was a pleasure. Enough ports to stay overnight and the food there is great.
I therefore advise everyone to do this.
From start to finish the support,yacht and service were excellent:)
September 2018, Kastel Gomilica, Croatia with Hanse 455
R
Rainer
Charter mit Überraschungen
Es war das erste mal, dass eine extra App fürs Chartern heruntergeladen werden musste. Das ist ok, aber bringt für mich als Mieter keine Nutzen. Egal, Checkin war tip top. Die Yacht ist leicht zu bedienen. Segel ok. Die Selbstwendefock ist praktisch, aber nicht unbedingt leistungsstark.
The Charter Company responded to this review
10.10.2023
Thank you for the feedback.
We are glad to read their overall experience was good!
This response is the subjective opinion of the management representative and not of Marenauta.
U
Uwe
Info
Hallo, im Großen und Ganzen haben wir einen sehr schönen Segeltörn (der 15.) verbracht. Da wir unsere Routen selbst planen, gab es in dieser Hinsicht keine Probleme. Was mir aufgefallen ist, die Liege-Kosten in einigen Marinas sind unproportional gestiegen, auch an den Bojen! Kosten mit der erbrachten Leistung passen nicht.
Sehr schönes Boot. Lediglich der zugesicherte und damit auch geplante Check In um 17 Uhr hat nicht funktioniert. Wir mussten geschlagene 2 Stunden warten bis wir um 19 Uhr endlich auf unser Boot konnten. Mit der Übergabe wurde es dann 19:30 Uhr bis wir unseren Urlaub beginnen konnten.
Der weitere Verlauf und auch die Rückgabe des Bootes verliefen reibungslos.
Die Abwicklung über Marenauta war wieder einwandfrei.
The Charter Company responded to this review
14.09.2023
Thank you for the feedback.
Check in starts from 17h, as stated on the contract.
We are glad to hear clients had a good time! We hope we will be able to welcome them again.
This response is the subjective opinion of the management representative and not of Marenauta.
A
Anonymous
Vacanza a vela
Personale della società charter spesso irraggiungibile telefonicamente, barca in pessime condizioni (windlass rotto, rallafiocco rotto, drizza della randa, randa che non si issa completamente, plancia di poppa rotta, carrello della randa malfunzionante)
The Charter Company responded to this review
11.09.2023
Thank you for this feedback.
We are sorry to hear clients were not happy with boat’s condition and our service.
There were no bigger issues during this charter week – they’ve had an issue with jib and anchor remote control which we have fixed on Sunday, immediately after they reported it (within 24h, as per our charter conditions).
Since they were not so happy on the check out, they agreed with our base manager that we refund them amount paid for outboard engine, as a compensation.
This response is the subjective opinion of the management representative and not of Marenauta.
M
Michael
Top Organisation
Sehr professionelle Abwicklung bei Check In/Out. Auch während des Törn Nachfrage bzgl. erforderlichen Supports.
Great sailing experience with Marenauta - Charter Company - ACI Dubrovnik. Everything from our last-minute booking to check-in the experience was excellent, except some issues with credit card acceptance for insurance deposit purposes, resulting in one month needed to refund the funds.
The boat itself which was Hanse 385 was a really nice surprise for me after a couple of Bavarias similarly sized. Comfortable enough for 4 of us, well equipped and in a good shape.
The staff in ACI in Komolac were very friendly, from Mr. Davor who was knowledgeable and relaxed, showing us every technical detail on the sailboat.
Special thanks to technical support service. I had some troubles with dinghy motor which didn't want to start when we where at Šunj Beach on Lopud Island. I was offered for the engine swap on the Šipan island, where we anchored, within two hours from contacting the team. This surely surpassed my expectations. Mljet and it's aquatory was already known for us but the oldest National Park at the Adriatic always surprises. Prožura and Okuklje coves were the most charming for us and they are really hidden gems.
Keep on the good work!
Marica ottima barca, ben accessoriata per crociera in relax (fiocco autovirante comodissimo, randa avvolgibile nell'albero facile da aprire e chiudere, le vele erano appena state cambiate). Società di Charter seria, il tecnico era sempre disponibile on-line per richieste di chiarimento su eventuali problemi a bordo.
Bellissima esperienza
Storitev v marini Komolac dobra, ekipa zelo odzivna in strokovna. Hvala tudi za dobre informacije glede možnosti priveza izven marine. Čistoča na barki pa je bila slaba, predvsem kuhinjski del.
The Charter Company responded to this review
19.07.2023
Thank you
We will make sure to pay more attention to cleaning staff. Sorry for any inconvenience.
This response is the subjective opinion of the management representative and not of Marenauta.
M
Marco
Tra le Incoronate e Sebenico
La Barca era molto bella ed aveva tutte le attrezzature a posto.
Visto quanto è diventata cara la Croazia sarebbe meglio se si potesse fare cambusa anche senza l'auto a Biograd, in un bel supermercato!
Wir hatten eine tolle Segelwoche mit einer schönen Segelyacht. Es hat alles super funktioniert, der Check-in und die Einweisung waren ohne Wartezeiten. Das Boot und die Einrichtung waren in super Zustand. Das Wetter hat auch gepasst. Wir kommen gerne wieder. Der nächste Segelurlaub ist schon gebucht. 😎
Kaum angekommen, mussten wir hinnehmen, das der gebuchte und bezahlte ! Gennacker nicht vorhanden war.
Zusätzlich war das Boot nur mit einer extrem schwergängigen Rollfock ausgestattet, die für die Größe des Schiffs (51 feet) zu klein bemessen war. Nicht schließende Klappen, ein zwar neuer aber nicht im Grundgelenk drehbarer Anker, ein nicht absenkbarer Cockpit Tisch wurden zwar bei der Rückgabe vom Vercharterer als " bekannt " klassifiziert, aber mit dem Hinweis auf " end of season" einfach hingenommen.
Danke. Wir kommen nicht wieder.
Sono anni che noleggio imbarcazioni con Marenauta e anche questa vacanza è stata eccellente: assistenza continua, serietà e customer care sempre di altissimo livello. Imbarcazioni in ottimo stato e personale on site ed in back office sempre disponibile.
Continuerò a progettare la mie vacanze con voi.
Obwohl das Boot einige Jahre alt ist, ist es in einem guten Zustand. Alles war funktionsfähig. Neues Großsegel, das den Namen verdient. Bauartbedingte eingeschränkte Stehhöhe im vorderen Bereich des Salons. Bimini muss während Fahrt unter Segel eingeholt werden, da Großshot durch diese hindurchführt. Gut geeignet für Einhandsegler.
September 2022, Biograd with Hanse 315
W
Werner
Urlaub am Meer
Wir haben die Zeit auf der nea sehr genossen. Das Wetter war perfekt und abgesehen von kleinen Unannehmlichkeiten hat alles gepasst.
September 2022, Kastel Gomilica with Bali Catamarans Bali 4.0 - 4 cab.
M
Marco
La magia delle isole Croate della Dalmazia del sud.
Una vacanza indimendicabile passata in famiglia su un catamarano Bali, con bagni in baie cristalline e isolate, gustando del buon pesce fresco cucinato ad arte, per non parlare della cottura alla peka, tradizioni da non perdere.
September 2022, Kastel Gomilica with Bali Catamarans Bali 4.1 - 4 cab.
A
Andrea
Crociera sulle Incoronate con la famiglia
Settimana molto piacevole con condizioni meteo sempre favorevoli.
La dotazione della barca permette che le manovre siano eseguite anche da una singola persona, soprattutto grazie al fiocco autovirante.
Der Katamaran "Salty Dragon" war top und in gutem Zustand, es halt alles funktioniert wie es sollte. Bis zum Checkin hat sehr lange gedauert, was aber oftmals der Fall ist. Raumangebot im Kat war für 4 Paare optimal. Das ging leider auf Kostend er Segeleigenschaften, die doch sehr dürftig sind. Da kommt keine grosse Segelfreude auf. Ansonsten Wetter top, Wasser super und die Buchten ein Traum. Nur das immens gestiegene Preisgefüge gegenüber Vorjahren, auch auf den Ausseninseln, lässt einem zweimal überlegen, so schnell wiederzukommen.
Prekrasno područje za obići sa pregršt božanstvenih uvala. Brod odličan, nekoliko manjih nedostataka koje je ekipa odmah otklonila nakon što smo im ukazali po povratku.
Due settimane a bordo di una confortevole e nuova imbarcazione, la facilità di manovra e l'ampio pozzetto sono i punti di forza.
Posti visitati molto belli, da rivedere l'accoglienza e l'ospitalità dei croati incontrati
Hanse MALA 355 del 2012. Che fosse un'imbarcazione datata, lo sapevo, ma che gli anni che ha li si sente tutti, non immaginavo. Strumentazione in pozzetto, insufficiente. Manca il plotter cartografico e il pilota automatico spesso non funziona (come mi è stato peraltro riferito al momento del chek in). Il salpa ancora deve costantemente essere accompagnato manualmente per spostare la catena che in fase di raccolta si accumula sotto e l'accumulo provoca il fermo della risalita della catena (come mi è stato peraltro riferito al momento del chek in). Diverse parti dello scafo con visibili danni.
August 2021, Biograd with Hanse Yachts Hanse 355
A
Antonio
Vacanza con amici
Bella barca, bei posti, ottima persone, grande skipper.
August 2021, Biograd with Bali 4.1
Dejan
Hanse 505 from Marina Kastela
Excellent boat, superior quality of charter and booking services made our vacation even better than we expected. Certainly will repeat this next year if not earlier.
July 2021, Kastel Gomilica with Hanse 505 - 4 + 1 cab.
A
Andreas
Wunderschöner Segeltörn
Wetter perfekt
Wind perfekt
Check In war etwas mühsam,
Übergabe wiederum unproblematisch.
Anreise ein Wahnsinn enorm viel Stau,
Charter sollte auch unter der Woche möglich sein.
July 2021, Biograd with Hanse Yachts Hanse 455
Borut
New boat with hidden flaw, in search for electricity
We started late, because base crew forgot to put on the safety net. After two days we ran out of electricity as we could not recharge on motor. While looking for a recharge and altering schedule we still managed to get a nice trip all the way to Lastovo.
The boat is slow in speed and in manouvre.
Boot war in einem super Zustand! Der Stützpunkt-Mitarbeiter der die Einschulung/Übernahme gemacht hat, war ziemlich gestresst. Bei der Vielzahl an Übergaben zwar verständlich, aber es wäre schön, wenn man das nicht ganz so deutlich zu spüren bekommt. Man muss aber sagen, dass trotzdem alle Stützpunkt-Mitarbeiter sehr hilfsbereit waren und alle Wünsche erfüllt wurden!
Nonostante il tempo autunnale è stata una bellissime vacanza. Barca in ottime condizioni nonostante un piccolo problema con un serbatoio per acque nere.
Ripeteremo la crociera il prossimo anno in giugno
May 2019, Kastel Gomilica with Hanse 455
C
Christoph
Croatic Charter Hanse
Bis auf Rigg/Segelqualitäten der Hanse alles bestens
Tutto liscio nell'organizzazione grazie a Marenauta, come sempre!
August 2019, Dubrovnik with Hanse 445
M
Marco
A Kastel Gomilica in barca
La settimana dal 03/08 al 10/08 con l’Hanse 505 è stata perfetta.
Il charter organizzatissimo, lo skipper bravo ed esperto. La barca comoda e ben tenuta.
Siamo riusciti a vedere tutto quello che ci eravamo prefissati per la buona capacità dello skipper a decidere i tempi per gli spostamenti e il meteo che ci ha aiutati.
Devo dire inoltre che la vostra organizzazione è impeccabile, paziente ed efficiente.
Cordiali saluti.
Marco
August 2019, Kastel Gomilica with Hanse 505
C
Christian
Schöner Törn von Dubrovnik nach Trogir
Wir hatten wunderschönes Wetter und Wind und haben schöne Orte wie Buchten und Städte gesehen.
Boot funktionierte einwandfrei und hatten kaum Probleme.
Einziger kleiner Mangel auf dem Boot, war daß es keine Kaffemaschine gab.
Marenauta e Società locale di charter, una accoppiata di garanzia.
Posti bellissimi ripetutamente collaudati negli anni passati. Costi un po' elevati nelle marine e nei ristoranti ove accettano sempre di meno gli euro. Imbarcazione immatricolata nel 2019 (Hanse 508) quindi in ottimo stato anche se presentava alla consegna alcune draglie di poppa piegate e quindi difficilmente estensibili evidentemente a causa di un uso improprio da parte dei precedenti utilizzatori. Il supermercato della Marina di Kastela dovrebbe essere maggiormente rifornito e anche qui non si accettano gli euro. Il cliente per procurarsi le Kune è costretto ad uscire dalla marina ove dovrebbe potersi reperire un ufficio cambiavalute.
Riterrei opportuno che vi sia anche personale addetto ai check in in grado di parlare la lingua italiana visto il considerevole numero di italiani che noleggiano gli yachts; consiglio inoltre che quando il cliente al momento della presa in carico della imbarcazione chiede al personale addetto di poter verificare il corretto funzionamento del gennaker (e le condizioni meteo ovviamente lo consentano), non si veda opporre un rifiuto come nella fattispecie motivato con il fatto di dovere eseguire il check in per altre imbarcazioni. il cliente che ha pagato anche la fornitura del detto extra ha infatti il diritto, se lo chiede, di ottenere la verifica preventiva che tutto sia in ordine e che gli venga dedicato tutto il tempo necessario.
Inoltre viene fatto sottoscrivere il foglio del check al cliente il quale però in certi casi è costretto a firmare al buio, in quanto non è messo nelle condizioni di verificare che effettivamente il bene in questione che con la spunta ha deliberato sia effettivamente privo di difetti. Mi riferisco per esempio alle condizioni dello scafo alla consegna che ovviamente non è possibile visionare per cui bisogna affidarsi alla correttezza dell'armatore.
June 2019, Kastel Gomilica with Hanse 508
A
Ahron
Serbatoio Acqua con perdita.
Barca nuovissima, in acqua da 4 mesi, ma purtroppo con qualche problema.
Il serbatoio acqua dolce aveva una perdita, con conseguente sentina piena di acqua dolce e serbatoio sempre vuoto.
Per il resto tutto ok, charter disponibile e personale cortese.
The Charter Company responded to this review
20.09.2018
Dear Client,
First of all thank you for choosing us for your holiday. We are really sorry to hear that the boat did not fulfill your expectations, we always do our best to provide the best service possible. However, we would like to draw attention to a few details from your review that, in our opinion, need a bit more clarification.
We are really glad to see that you are satisfied with the service and the crew in the base. Regarding the problem with the water our assumption is that the cockpit shower was not handled properly meaning that the switch on shower handle was closed but that the valve was not closed every time after the showering in the cockpit – that way water from the water tank can end up really fast and easy in the bilges of the boat.
We would also like to highlight that this is the first complaint of this sort that we have for this boat – so far the reviews for the boat were really good.
We hope that you will find our argument acceptable and give us the chance to welcome you as our guest on one of our boats in the future.
For any further information we remain at your disposal.
Many thanks,
This response is the subjective opinion of the management representative and not of Marenauta.
Robert
Toller Törn auf schnellem Boot
Super Törn, Nebensaison wäre zwar besser, aber wir sind den Massen ausgewichen und haben viel gebuchtelt.
July 2018, Kastel Gomilica, Croatia with Dehler 38
G
Giancarlo
Crociera in Croazia
Marenauta ha dimostrato efficenza,disponibilità a
ogni richiesta.Operatori cortesi e simpatici.Ripetero senz'altro questa esperienza.
June 2017, Kastel Gomilica with Hanse 385
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Thank you for the feedback.
We are glad to read their overall experience was good!